Support & Help Center

Open the app, select your preferred branch, choose services and barber, then pick an available time slot. Confirm your booking and you're all set!

Yes! Go to your profile → Appointments, select the booking you want to change, and you can cancel or reschedule it.

Navigate to Profile → Edit Profile to update your name, phone number, or profile picture.

Make sure notifications are enabled in your device settings. Go to Settings → Notifications → Barber Shop App and enable notifications.

If you signed in with Google or Apple, your password is managed by those services. For other accounts, go to Profile → Settings → Change Password.

If you signed in with Google or Apple, use those services to reset. For email accounts, use the "Forgot Password" link on the login screen.

Go to Profile → Settings → Account Settings → Delete Account. Please note this action cannot be undone.

Try these steps:

1. Close and restart the app
2. Update to the latest version from the App Store
3. Restart your device
4. If issues persist, contact us at purplebananaapp@gmail.com

Check your internet connection. If you're on Wi-Fi, try switching to cellular data or vice versa. Make sure you have a stable internet connection.

Make sure location services are enabled for the app. Go to Settings → Privacy → Location Services → Barber Shop App and enable location access.

If you're experiencing payment problems, check your payment method in Profile → Payment Methods. For billing inquiries, contact purplebananaapp@gmail.com